Commercial Performance Specialist
– Lead data analytics, reporting, and revenue planning for EBU. Manage Enterprise performance and ensure alignment to business focus.
– Responsible for Sales performance and analytics
– Responsible for business performance report: across all product lines and segments providing insight on trends and necessary corrective actions
– Define templates and metrics to periodically (daily, weekly, and monthly) track and report sales performance by product and segments against expectations.
– Manage the generation of performance report that feed into computation and pay out of Incentive for the direct and indirect teams – sales, collection, personalization, etc, across all segments and regions.
– Manage the definition and implementation of account segmentation metrics for the allotment of accounts into segments on the billing system and other ERP systems
– Manage the generation of business intelligence to serve as input for the allocation of enterprise targets for segments, products, and regions
– Manage data quality and integrity of reporting systems by designing deviation detection methods and quality control metrics.
– Responsible for Implementing and managing the periodic budget and forecasting process, in conjunction with Finance and other business units
– Responsible for working with all segments and vertical owners to develop an operational business plan as and when required and re-forecasting accordingly
– Effectively liaise with all relevant stakeholders in analysing competitor’s activities as well as relevant market development and proposing pre-emptive counter measures which may be in the form of new product initiatives.
– Maintain a database of all data relating to Sales & collection performance
– Responsible for timely validation of all data for the defined team (direct, indirect) for commission and SIP payout.
– Responsible for Designing and implementing rules for quality acquisition and conversion to revenue; monitoring process and update accordingly.
– Compliance management and enforcement of adherence to defined commission structure and SIP processes.
– Define and periodically review commercial teams Incentive Plan – Measurement criteria, Monthly/Quarterly targets, etc to ensure alignment with business focus and strategy.
– Modern Marketing Leadership
– Data Analytics and Insights
– CVM Campaign Development and Management
– Always on Marketing
Professional / Technical Skills Required
– 4+ years of varied experience in Business Analysis, Management reporting, business planning
– An in-depth knowledge of B2B
– Relevant experience in the Telecom industry
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